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CASE STUDY
CUSTOMER
National airline of the Kingdom of Bahrain. For further information please see http://www.gulfair.com/
CHALLENGE
Gulf Air wanted to introduce a centralised system for the storage and administration of all data associated with training. In the past trainings required a lot of time and organisational effort as the employees to be trained had to travel to Bahrain for every training session. Therefore trainings should ideally be available at any time and accessible from any place. Moreover it was also planned to offer these trainings to other airlines, too. In this way for example downtimes of the flight simulators should be minimised, and additional turnover yielded due to these measures is supposed to contribute to refinancing.
SOLUTION
To automate training administration and facilitate training measures an Oracle Learning Management System was introduced for already existing and well-established employee training and development programs.This enables employees to access all relevant training activities via a personalised access, be it seminars, eLearning activities or other measures. Due to the clear structure the learner can easily see which trainings he has to participate in. The superior in turn is able to see the course progress of his teams. As the regular certifications that are required for pilots are now offered also by means of eLearning, the certification process was integrated into the Oracle Learning Management System. As a result the entire re-certification process was automated. These measures alone have already led to enormous savings in training administration. In the future the entire appraisal process will also be supported by the system.
ADVANTAGES
- A clearly structured centralised system for all training activities
- Content employees because the learning system is easy to use
- Reduction of travel times due to an increased use of eLearning
- Electronic storage of all training activities and learning histories
- Centralised reporting for training administrators and managers
Clearly reduced administrative burden for the training administrators due to a largely automated procedure to fulfil the obligation to present evidence of training activities which employees in Bahrain have to take on a mandatory basis.
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